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How Trusted uses AI

AI that saves you time
and scales customer trust.

We use AI to surface hidden advocates, put their voice to work, and run the advocacy engine end-to-end - so your teams spend less time chasing trust and more time using it.

AI-ranked advocate matches with fit scoresSelected matches ready to submit for approval

AI Smart Matching.

The right reference for every deal. AI scores your entire advocate base against each buyer's profile, then it surfaces the highest-fit match based on who they are, not just who's available.

  • Firmographic fit
    Scores advocates across seniority, industry, company size, and region so your buyer hears from someone who looks like them.
  • Use case alignment
    Matches on product experience and job role so the conversation is relevant from the first hello.
  • At scale
    Works across your full advocate base automatically, so your best references don't get overused.

Agent-to-agent orchestration.

Advocacy shouldn't live in one tab. Trusted is the orchestration layer that powers advocacy wherever your team already works - via MCP-compatible AI assistants or Trusty, our built-in conversational AI tool.

  • Trusty, built in
    For teams not yet using MCP, Trusty lets you find advocates, book reference calls, and pull customer stories through a simple conversation, inside the Trusted platform.
  • Works inside your AI workflow
    Connect via MCP and do everything directly from Claude and other compatible AI assistants, without leaving your everyday tools.
  • Trust signals on demand
    Surface analytics, recommendations, and verified proof at the moment your team needs them, wherever they're working.
Reference customer matched via Trusted MCP inside an AI assistantClaudeQ1 2026 advocacy impact, generated via Trusted MCP
app.trusted.io/advocates
Advocates364 items
Your happy customers advocating for your products and services.
Bulk Actions
FilterAddSearch
AdvocateCompanyRatingImpactGeoDataStatus
MBMarcus BennettChief Operating Officer
Atlas ManufacturingManufacturing
--
AMERLocation: United StatesLanguages: πŸ‡ΊπŸ‡Έ
PENDINGSource: G2 Review
YTYuki TanakaProduct Operations Lead
Sakura DigitalCommunications
--
APACLocation: JapanLanguages: πŸ‡―πŸ‡΅ πŸ‡¬πŸ‡§
PENDINGSource: Qualtrics Survey
CMCarlos MendozaHead of Sales Engineering
Andes FintechFinancial Services
--
LATMLocation: ChileLanguages: πŸ‡ͺπŸ‡Έ
PENDINGSource: G2 Review
OHOliver HughesVP of Technology
Thames Data GroupSoftware & SaaS
--
EMEALocation: United KingdomLanguages: πŸ‡¬πŸ‡§
PENDINGSource: G2 Review
EPElena PetrovaVP of Customer Experience
Volta Energy SolutionsEnergy
--
EMEALocation: GermanyLanguages: πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§
PENDINGSource: Qualtrics Survey
ACAlex ChenVP Engineering
CloudScale SystemsSoftware & SaaS
--
AMERLocation: CanadaLanguages: πŸ‡¬πŸ‡§ πŸ‡«πŸ‡·
PENDINGSource: G2 Review
ADAmara DialloChief Marketing Officer
Baobab MediaMedia
--
EMEALocation: SenegalLanguages: πŸ‡«πŸ‡· πŸ‡¬πŸ‡§
PENDINGSource: Qualtrics Survey
New advocate found96 propensity
MB
Marcus Bennett
VP Customer Success Β· Atlas Manufacturing
NPS 9Source: Qualtrics
94 Pending Advocates
Review now

COMING SOONIntelligent advocate identification.

AI continuously reads your CRM, support and social data to surface the advocates already hiding in plain sight - ranked, scored and ready to engage in days, not weeks.

  • Signal scanning
    Reads every system you already use to find advocates you'd never spot by hand.
  • Propensity scoring
    Ranks each customer by likelihood to advocate, before you ever have to ask.
  • Faster engagement
    Cuts the manual research that quietly slows advocacy programmes down.

COMING SOONAlways know your next move with Trusty AIβ„’.

TrustyAIβ„’ continuously analyses every advocate and lead influenced by your programme, surfacing what matters most so your teams always know what to do next.

  • Auto-generated summaries
    AI distils programme activity and customer health into clear, actionable snapshots without the manual work.
  • Recommended actions
    Prioritised next steps for customer marketing and customer success teams, from closing advocate gaps to reducing churn risk.
  • Opportunity insights
    Flags gaps, risks, and untapped potential the moment they appear, so nothing slips through.
Always know your next move - opportunity insights, recommended actions, health rating and AI actions menu

The Trust Signal.

The customer advocacy briefing : what's new, what's useful and what to think about next - subscribe now.

We respect your privacy. Trusted will only use the information you provide to get in touch about our products and services. For more details, see our privacy policy.

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