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Account health
powered by Trust

Instantly understand the health of every account by seeing the breadth and depth of your advocate coverage and trust signals, giving you a built-in early warning system to spot risk and prevent churn before it quietly sneaks off with your revenue.

Account Insights dashboard showing advocate metrics, growth chart, and actionable insights
TrustyAI: Insights on Advocates by Company
68% of advocates sit within 10 customers, showing over-reliance. Whilst 38% are in the Pharmaceutical industry.

Advocate health
in real time

Every account gets a live risk score built from usage trends, support sentiment, and engagement - not a quarterly guess. Falling scores surface automatically, before churn shows up in the numbers.

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Advocate profile showing CSAT, rNPS, tNPS scores and health rating

COMING SOONSpot risk early and act before it costs you

Risk changes show up as alerts directly on the account record in Trusted - no separate dashboard to check, no report to remember to pull.

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Advocate list view showing health score, revenue influenced, region and status for each advocate
Slack alert notifying that Owen Anderson's advocacy availability has changed to paused

Account health
tracking

Accounts with strong advocate coverage rarely churn quietly. See coverage strength at the account level and catch the accounts that are exposed - before renewal, not during it.

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Advocate Representation
Coverage skews senior and concentrates in 3 of 9 products - a gap worth closing before renewal season.
34
Senior advocates
3/9
Products covered
Bar chart of advocate count by seniority
Pilot Blueprint

Don't know
where to begin?

Your launchpad for customer advocacy - built for companies early in the journey, with a dedicated strategist guiding you from kickoff to an activation-ready plan. Five weeks, one fixed price.

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A Trusted advocacy strategist